Effective Date: 01 January 2025
1. Introduction
Welcome to Coolski Limited (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.coolski.co.uk (the “Website”) or engage with our services.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Identifiable Information (PII): Name, email address, phone number, postal address, and company details.
- Transaction Data: Payment details, billing information, and purchase history.
- Technical Data: IP address, browser type, device information, and usage details collected through cookies and tracking technologies.
- Communication Data: Any correspondence sent to us via email, contact forms, or other communication methods.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide, manage, and deliver our services to you.
- To process payments and issue invoices.
- To improve our Website, products, and services.
- To send important updates, marketing materials, and promotional content (only if you have opted in).
- To comply with legal and regulatory requirements.
- To respond to inquiries and customer support requests.
4. Legal Basis for Processing
We process personal data under the following legal bases:
- Contractual Necessity: When processing is required to fulfill a contract with you.
- Legitimate Interests: When processing is necessary for our business interests and does not override your rights.
- Consent: When you provide explicit consent for marketing communications.
- Legal Obligation: When we are required to process data to comply with legal obligations.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Legal or regulatory requirements may dictate a longer retention period.
6. Sharing Your Data
We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties, including:
- Service Providers: Payment processors, hosting providers, and IT support services.
- Legal and Regulatory Authorities: When required by law or in response to legal proceedings.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. By using our Website, you consent to our use of cookies in accordance with our Cookie Policy.
8. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data where applicable.
- Right to Restrict Processing: Request limitations on how we process your data.
- Right to Data Portability: Request transfer of your data to another organization.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw consent for data processing where applicable.
To exercise your rights, please contact us at hello@coolski.co.uk.
9. Data Security
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before submitting any personal data.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after updates constitutes acceptance of the revised policy.
12. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Coolski Limited
116 Shrubland Street, Leamington Spa, Warwickshire, United Kingdom
Email: hello@coolski.co.uk
By using our Website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.